Metos Maintenance keeps your professional kitchen in working order

Metos technicians are ready to carry out maintenance and preventive maintenance throughout Lithuania. The goal is to ensure that your professional kitchen runs smoothly and your equipment lasts as long as possible.

Professional kitchen appliances are designed to last for many years. Maintenance is therefore very important. Qualified and regular maintenance and preventive maintenance of professional kitchen equipment ensures that the equipment functions properly and that wear and tear does not affect energy consumption. The supply of spare parts ensures the smooth operation of the equipment and care of the environment. The main objective is to ensure the uninterrupted operation of a professional kitchen.

Through Metos Maintenance, you get access to the best experts. Professional service technicians form the core of our service.

Ordering maintenance and our service center

We've made it easy for you to get in touch with the maintenance service. There's a 24-hour telephone number +370 612 49 900, which you can call free of charge. A customer service representative will answer your call to help you place a maintenance order and answer any other maintenance-related questions.

You can also order maintenance using the order form or via email, servisas@metos.lt

Requesting maintenance from Metos

We will take care of your kitchen.
You can request maintenance by filling out the form or

by calling the maintenance center phone, which is always answered-24-hour mob. +370 612 49 900.

Send email

Request maintenance using the form

Our local service teams support you all across Lithuania

No matter where in Lithuania you are, our goal is to serve you as flexibly and smoothly as possible, regardless of region and location.

In Lithuania, we have three service areas, 1 authorised service centre and 2 branches. The solid and professional service provided by our technicians guarantees that you will receive a fast and value-for-money service.

In order to secure the supply of spare parts, each of the service areas has their own inventory proportional to the local equipment base. In addition, every service technician has a selection of the most frequently needed spare parts in his or her car. Our warehouse in Vilnius stocks over 1000 different spare parts. Our large central warehouse of more than 15 000 spare parts is located in Finland.

The equipment has been purchased to be used in production, and this is best achieved by keeping it in good condition.

Periodic maintenance and corrective maintenance

In addition to repairing professional kitchen equipment, Metos Maintenance also ensures that professional kitchen appliances start receiving maintenance during the warranty period. Periodic maintenance means that equipment is serviced proactively. This ensures that it works smoothly in everyday use. Periodic maintenance does not completely eliminate the need for corrective maintenance, but it significantly reduces it and keeps the equipment in good condition.

Periodic maintenance keeps your kitchen running. It brings reliability and predictability to your kitchen's maintenance costs and reduces unexpected production interruptions, which also result in costs. In addition, periodic maintenance makes it possible to track the actual maintenance costs of the equipment and helps determine the optimal replacement time based on these costs.

Maintenance is intended to be preventive – your kitchen's equipment stock is checked at a scheduled time, and we assess the functioning of the equipment and replace any worn parts. In addition, we identify your kitchen's critical equipment and agree on a pre-prepared schedule for maintenance. The maintenance intervals are determined by the use of the equipment, and it also varies between products.

The service ID is the key to the product's information

Service IDs attached to the equipment let us know the brand, model and type of the product, original serial number, manufacturing time, installation time, warranty duration and maintenance and repair history, such as periodic maintenance and costs. The equipment register info is always placed in an easily visible part of the equipment, so that searching for product information is as easy as possible. This will help you get accurate and fast service. The register is constantly maintained, as well as updated when new deliveries are made.

A technical report and the costs of each maintenance procedure we carry out are entered into our information system.

Contact us and let our experts to help you with your project

Heading Example

A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.

See all contact information

Maintenance quality

It is important to us that you receive high-quality maintenance service. The most important quality factor of a professional kitchen equipment repair service is service delivery speed, along with technical support, training, and reliable suppliers. The goal of Metos maintenance is to handle maintenance requests in one visit. In order to reach this goal, we keep an inventory of spare parts in our units that is based on the local equipment stock, and train service technicians annually.